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Outsourcing vs. Transparency with Your Billing Partner

Dr. Alan Bass

When podiatry practices consider outsourcing their billing, one of the biggest concerns is transparency. Will you still understand what's happening with your revenue cycle? Will you have visibility into claim statuses, denial rates, and collection trends?

The Outsourcing Dilemma

Many practices hesitate to outsource because they fear losing control. This is a valid concern — your billing directly impacts your livelihood. However, the right billing partner doesn't create a black box. Instead, they provide more visibility than you had before.

What Transparency Looks Like

A transparent billing partner should provide:

Regular reportingClear metrics on submissions, payments, denials, and appeals

Open communicationMultiple channels including phone, email, and your preferred method

Real-time accessYour billing data available through a client portal

Proactive alertsIssues surfaced immediately, not just when you ask

The JARALL Approach

At JARALL Medical Management, we believe outsourcing and transparency aren't opposing forces — they're complementary. Our clients receive weekly or bi-weekly calls, monthly data reports, and 24/7 portal access. You're never in the dark about your practice's financial health.

The goal isn't to remove you from the process. It's to free you from the burden while keeping you informed and in control.

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