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3 Red Flags That Your Billing Process Is Costing You Money

Michael Caputo

Healthcare practices need precision across the entire revenue cycle, not just quality patient care. Billing inefficiencies often go unnoticed while draining thousands annually. Identifying these revenue leaks early is the first step toward fixing them.

Red Flag #1: High Days in Accounts Receivable (A/R)

A/R exceeding 30-40 days signals payment delays in your billing cycle. Causes include slow claim submissions, incomplete documentation, and poor follow-up — all of which hurt cash flow and raise write-off risk.

How to Fix It

Track A/R by PayerIdentify insurers that consistently pay late

Automate Follow-UpFlag and pursue aging claims systematically

Analyze Trends MonthlySpot recurring issues like missing attachments or outdated codes

Red Flag #2: High Volume of Write-Offs or Adjustments

Frequent write-offs often signal preventable errors. Practices may undercode services, accept lower payments, or skip denial appeals due to limited time or expertise. Modifier errors and payer rule mistakes compound losses quickly.

How to Fix It

Audit Write-Offs MonthlyDistinguish contract adjustments from preventable denials

Appeal Every DenialEven small, repeating claims merit review

Use Specialty-Focused Billing ExpertiseEnsure accurate coding and follow-through

Red Flag #3: Lack of Transparency or Reporting

Without easy access to metrics like collection rate, denial rate, or A/R aging, revenue leaks go undetected and unaddressed.

How to Fix It

Demand Monthly ReportsCover collections, denials, and pending claims

Set Performance BenchmarksTrack first-pass acceptance rate and net collection percentage

Partner with a Transparent Billing TeamGet customized reporting that gives you full visibility

Take Action

Expert billing support maximizes reimbursements, reduces errors, and improves cash flow — freeing providers to focus on patient care. If any of these red flags sound familiar, schedule a billing assessment to find out where your practice is losing revenue.

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